Posts from August 2010

Avoiding the Uncanny Valley of Interface Design

From Francisco Inchauste, on the topic of UI that imitates realism:

It is so easy to love a certain effect and want to use that everywhere. Not all projects need to have the selections sitting on a perfectly lit wooden bookshelf. On one hand we want to be creative and make something that is appealing and can sell the product. On the other side we have to question the cost of that approach on the experience itself and balance style and function with purpose.

The Future of Self-service Banking

Spotted this link to an intriguing ATM prototype experiment by BBVA in the comments on Khoi Vihn’s post on ATM design

ATMs were first introduced over 40 years ago and since then many features have been incrementally added to the machines, in order to fulfill the dream of a truly “automated teller”. Modern ATMs offer a wide range of banking transactions; nevertheless the actual interaction has remained largely untouched.

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